| Sl.No. | Title | Name of Journal | Date of Publication | Volume No/Issue No/Page No | ||||||||||||||||||||
| 1 | Exploring the future of customer-centric banking: A comprehensive examination of chatbot service quality and development of advanced chatbot interfaces framework for Indian banking | Jims8m-The Journal Of Indian Management & Strategy | 22-Oct-2024 | 29 / 3 / 4-13 | ||||||||||||||||||||
Additional information
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| Sl.No. | Type of Program | Role | Name of Program | Title of Paper | Date | Organising Institution | Level |
| 1 | Conference | Presenter | International conference on interdisciplinary engagement and social innovation in business and tourism | A Study on the Influencer of second-order Chatbot Service Quality Dimension with the Moderating role of customer value | 05/10/2023 | Christ University | International |
| Sl.No. | Name of the Workshop/FDP/Training programme | Name of Oraganiser | Level | Date |
| 1 | MANAGEMENT DEVELOPMENT PROGRAMME on Unveiling Insight: The Art of Case Teaching & Research | CHRIST UNIVERSITY | International | 21/06/2024 |
| Sl.No. | Name of the Awards/Achievements/Others | Description | Organisation | Month/ Year |
| 1 | Course certificate | Yale University | 29 June 2024 | |
| 2 | Course certificate | THE HONG KONG UNIVERSITY SCIENCE AND TECHNOLOGY | 29 September 2020 |
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